Last Updated: 15-12-2023

1. Overview

Thank you for choosing 0 to 100 Learn Academy. We strive to provide high-quality online sessions/classes and short-term courses to meet your learning needs. This Refunds and Returns Policy outlines the process, conditions, and timeframes for product returns and refunds.

2. Online Sessions/Classes

2.1 Refund Policy:

  • Refunds for online sessions/classes are available if requested within 2 days of purchase.

2.2 Return Process:

  • To initiate a refund, please contact our customer support at [[email protected]] within the specified timeframe.

2.3 Refund Criteria:

  • Refunds will only be processed if the customer has not attended more than two session within the specified timeframe.

3. Short-Term Courses

3.1 Refund Policy:

  • Refunds for short-term courses are available if requested within 2 days of purchase.

3.2 Return Process:

  • To initiate a refund, please contact our customer support at [[email protected]] within the specified timeframe.

3.3 Refund Criteria:

  • Refunds will only be processed if the customer has not accessed more than 10% of the course content within the specified timeframe.

4. General Conditions

4.1 Product Condition:

  • To be eligible for a refund, the product or service must be in the same condition as when received.

4.2 Proof of Purchase:

  • Customers must provide proof of purchase for all refund and return requests.

4.3 Non-Refundable Items:

  • Some products or services may be non-refundable. Any such instances will be clearly communicated at the time of purchase.

5. Return Process

5.1 Initiating a Return:

  • Contact our customer support at [[email protected]] with your order details and reason for return.

5.2 Return Authorization:

  • Upon approval, you will receive instructions on how to return the product.

5.3 Shipping Costs:

  • Customers are responsible for return shipping costs unless otherwise specified.

6. Contact Information

If you have any questions or concerns regarding our Refunds and Returns Policy, please contact us at:

0 to 100 Learn Academy
IM-61-62, SINDRI (828122), DHANBAD, JHARKHAND, INDIA
Email: [[email protected]]

7. Changes to this Policy

We reserve the right to update this Refunds and Returns Policy. Any changes will be effective when posted on this page.